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20 February 2019 / Outsourcing

Outsourcing & Its Unexpected Benefits

20 February 2019 > Outsourcing

All across the globe, companies of all shapes and sizes are experiencing more challenges and higher levels of pressure to attain that next level of performance. Markets are more uncertain and volatile, regulatory changes are coming faster and more frequently, and every corporate leader is looking for ways to maintain or expand their bottom lines.  In many cases, CFOs, CEOs, and other corporate leaders turn to outsourcing as a way to solve some of their problems. Although many consider outsourcing to be primarily a cost-cutting measure, this strategy offers several other unexpected benefits for organizations of all types.

Outsourcing Diminishes Risk and Increases Stability

When your organization chooses to outsource, it is hiring a company instead of an individual. This limits a variety of risks and creates a more stable environment. Some of the risks you can avoid through outsourcing include:

Reduced slack - The most powerful outsourcing models nowadays are the fixed, pay by deliverable/outcome approaches. This helps reduce the “slack” or non-revenue generating time spent by salaried or hourly employees.

Staffing issues - When you are trying to manage all of your operations in-house, you are responsible for providing all of the necessary staff.  When employees quit, you must replace them, costing the business tens of thousands (if not hundreds of thousands or millions) in severance, and then hiring and onboarding replacements; not to mention the productivity that was lost in the process.  Likewise, when employees are unable to come to work, you must find ways to make up for their absence. Outsourcing eliminates both of these issues, ensuring that trained professionals are always available to complete the tasks.

Lack of knowledge - Regulations and best practices change over time, and keeping in-house employees up-to-date can be taxing. Outsourcing various functions to a qualified partner gives you continuous access to experienced professionals who understand all of the best practices and utilize the best tools available.

Outsourcing Provides a Competitive Advantage

Outsourcing gives your company access to a highly skilled team of professionals who can improve your company’s competitive advantage. These individuals have knowledge and experience directly related to your organization’s needs. These individuals will understand your company’s goals and projects, and they will be able to continue meeting your needs as they evolve.

In addition to their expert knowledge and experience, these experts also give your company access to all of the latest technology and systems.  All of your data will be managed on off-site servers and kept secure at all times. The provider will be responsible for data back-ups, disaster recovery plans, and providing IT support.

Outsourcing Improves Efficiency

Perhaps one of the most notable benefits of outsourcing is the improvements made to your company’s efficiency. When you no longer need to worry about outsourced tasks, you will spend less time managing staff and performing compliance work, which allows you to shift your focus to more critical business functions.  In addition, outsourcing will reduce the cost of your company’s operations.  Part-time tasks will no longer require full-time employees, and you won’t need to worry about providing employee benefits, writing and revising staff manuals, investing in training sessions or taking on any other costs related to employee management.  As your needs change overtime, the provider can scale its services to maintain operational efficiency.

Many firm leaders have already used outsourcing to eliminate, consolidate, and standardize many of their processes and operations. Is it time for your organization to make the same choice?

Phillip Ingelmo

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