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Coconut Grove, FL

Operations Intern

Our Digital Transformation Platform is Expanding Worldwide.
Help us build the Future of Work.

Taxfyle’s Operations department, located in Coral Gables, Florida is offering a paid, on-going student internship during the spring semester and potentially continuing on a part-time basis throughout the summer and/or academic year. The internship program will provide the student with relevant skills in a variety of business operations functions via on-the-job training.

Your responsibilities:

  • Addressing general client and CPA/EA concerns over our messaging platform
  • Assisting with financial reconciliation
  • Helping with ongoing relationship management between the team and our network of gig contractors
  • Monitoring our online chat feature and escalating action items as needed
  • Assisting all members of the customer success team in day-to-day operations
  • Completing special projects as needed and other duties as assigned

Required qualifications:

  • Must be actively enrolled in an undergraduate program at an accredited local University, Junior or Senior level, with a current GPA of 3.0 or above
  • Strong technical and organizational skills in addition to excellent written and verbal communication skills
  • A high level of integrity, accuracy, dependability, and confidentiality
  • Proficient in Microsoft Office and Google Suite applications
  • Position will require a minimum of 20 hours and a maximum of 40 hours per week

Benefits:

  • Become an integral part of one of the fastest growing startups in Miami
  • Startup culture and relaxed office environment
  • Receive direct supervision from the Director of Client Success and on-the-job training from several Client Success Managers and Associates
  • Engage in employee events and team outings
  • Build resume and explore career options
  • Apply skills and knowledge in the workplace
  • Flexible scheduling to allow for finals and changes in class schedule
  • Upon successful completion of the internship, will be provided with a letter of recommendation
  • $12-$15 per hour DOE
  • Opportunity for increased pay based on performance evaluations

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